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2/02/2025 - Children's Acute Illness Clinic

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Our Children’s clinic started up at the beginning of February. All children under 14 years can just walk-in and be seen.


No booking is required but we would appreciate if you could inform reception of the approximate time you plan to arrive. The clinic runs from 1 – 5 pm on weekdays and 9 am – 1 pm on Saturday.


Coughs, colds, rashes, minor injuries, all are welcome.


9/02/2025 - Major Website Update

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Our website has undergone a major version update. The first version which came out when our clinic started in October 2023 was basic and worked well enough. Over the next few months, it became clear that we required more functionality and one of the most demanded features was compatibility with mobile devices. In June 2024, the second version was rolled out with these features, but there were issues with stability due to problems with some Microsoft software. The biggest issue was that patients had difficulty setting up their accounts due to the cumbersome process we used because of limitations imposed by our clinic software provider.


With this new version, we have tried to work out the bugs present in the older versions, especially around account registration and passwords. While there are many changes under the hood, these should be transparent to users. The main ones which you should know about are:


1) We are abandoning passwords (mostly)


It does not make sense to implement high-end password protection for your website account as most people tend to use a single password for everything, including important stuff like banking. Why put what is important at risk just so you can access your health information? Our preferred method of access is now email verification where every time you want to log-in, an email is sent to you with a verification link. Just click on the email link and it will bring you directly to the website.


You can still use your existing passwords or create new ones if you wish. External verification providers like Google, Apple, Facebook, and Microsoft all provide one-click access without having to compromise your passwords, and this is the safest and easiest way to log in if you have these accounts.


2) We are automatically configuring accounts for all enrolled users


All new patients will have website accounts created for them and their families based on the email that is given to us on enrolment. People with the same email will be grouped under a single account. Existing patients whose accounts have not been set up will also have this done for them in the same manner. An email will be sent to patients when an automatic update is planned, and you have about a week to make changes before we implement them. You can send an email to reception@hillviewmedical.co.nz for any changes which you want.


9/02/2025 - Hillview Email Contacts

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Please use the reception email address (reception@hillviewmedical.co.nz) for all correspondence with the clinic. Don’t send emails to the admin email (admin@hillviewmedical.co.nz) as no one checks the account since it is used by the website for automatic posts and error messages. Avoid using the doctor’s email for anything urgent (seng.loke@hillviewmedical.co.nz) as this only gets checked once or twice a week and messages can sometimes be missed completely. Urgent stuff should be sent using the website message facility as this is free for normal stuff and usually gets actioned on the same day since it gets transferred directly to our task list.


9/02/2025 - New Staff Members

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Pip Harpur is joining our team as a Nurse Practitioner. Basically, she functions as a GP and will be enrolling patients. She is caring and experienced and is well-loved by her patients. Pip is very good with her hands and will run our minor surgery clinic once she settles in. This contrasts with Dr Loke who can’t sew a button on his own shirt. We expect Pip to start around the middle of March, and will be operating clinics most days, including Saturday. When she starts, Hillview’s operating hours will extend from 9 am – 8 pm on weekdays, and 9 am – 1 pm on Saturday.



HillView Medical Centre

661B Whangaparaoa Road

Stanmore Bay 0932

Auckland

09 242 3288

reception@hillviewmedical.co.nz

manager@hillviewmedical.co.nz

nurse@hillviewmedical.co.nz




Morning Clinic

Monday to Friday 9 am - 1 pm

(Not open yet)

Evening Clinic

Monday to Friday 5 pm - 8 pm

Afternoon Clinic

Monday to Friday 1 pm - 5 pm

Saturday Clinic

Saturday 9 am - 1 pm

Weekday Nursing

Monday and Friday 9 am - 8 pm

Women's Health

Saturday Nursing

Saturday 9 am - 1 pm

Liquid Nitrogen Treatment

Acute Illness Clinic

Monday to Friday 1 pm - 5 pm

Saturday 9 am - 1 pm

Walk-in for children under 14 only

Also available as phone consult


NOTICES

23/12/2024 - Upcoming Services

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Two services are currently operational, being the Liquid Nitrogen Cryotherapy service on Saturday morning and the Women’s Health service on Monday and Wednesday afternoon. Here you can get your warts and skin lesions frozen off, and cervical smears, Depo-Provera injections, and Mirena IUDs inserted and removed.


We expect that with the new GPs coming in the second quarter of 2025, new services such as the Minor Surgery and Acupuncture clinics will start up, depending on patient demand.


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